How Service Technicians Can Counteract Inflation
Aug 18th 2022

It's no secret — Covid-19 snapped the supply chain, and the issues we face today won't be fixed in the foreseeable future. On top of that, global inflation and price gouging have driven customers to the brink.
Especially your customers.
The pandemic closed 100,000 restaurants. With economic instability on the horizon and a shrinking customer base, there has never been a more important time for service technicians to buoy their profits. Thankfully, there's a way to get the parts you need without breaking the bank.
How? By using OEM equivalents.
For decades, the foodservice industry had no choice but to depend on equipment manufacturers for their parts and supplies. Today, your options have expanded significantly.
What are OEM equivalents?
Original Equipment Manufacturer parts, or OEMs, are replacement parts manufactured by the same company that manufactures the original equipment. OEM equivalents are called Original Component Manufacturer (OCM) parts. OCM parts fit the same quality requirements, functionality, and safety concerns as the OEMs because they come from the same factories. But instead of going to another facility for OEM branding, OCM parts are sold directly to customers.
OCM parts are made with the same materials as their OEM counterparts; however, these parts are less expensive and come with a 180-day warranty because they do not carry the weight of an established brand.
The benefits of OCM parts
As the beating heart of any restaurant, if something breaks in the kitchen, it affects their entire business. That's why, when service techs are called, restaurant managers expect an immediate solution. A fast-turnaround could mean a customer for life, but a long wait could spell disaster for your business.
When it comes to availability, OCM parts are often in-stock and ready to ship to service technicians looking for an immediate solution. This is, again, primarily due to the versatility of working outside of a brand name. On top of that, OCM parts are meant to work with a wide-variety of brands, meaning you can keep parts on-hand regardless of equipment type.
But keeping parts on-hand means spending money up-front. Thankfully, OCM parts cost 15% less on average, than OEM parts. That's an average difference of $12.85 per part! To put that in perspective, a chain customer with 75 stores could replace just one OEM part with an OCM part and immediately save almost $1,000.
With prices continuing to rise and buying power continuing to fall, there's never been a more important time to save money without sacrificing quality. AllPoints offers thousands of OCM parts, many of which are in-stock and ready to ship.
Boost your profits to nearly $17,000 per service agent and shop AllPoints for OEM equivalent parts today!